HOME CARE PACKAGES

“Lonely, unhappy, powerless –that’s how nearly all Australians see life in an aged care facility.”- 2020 Survey ordered by RCACQS

We support your right to stay

At Alpha Support at Home, we advocate for older Australians' autonomy by providing a practical alternative to the existing residential care system.

Access services that help you look after your home and health as you age, from a fortnightly cleaner or gardener right through to higher-needs home nursing.

It's easy to get started. And you can gradually adjust your service schedule as you age, so you feel fully supported at every stage.

Alpha Support at Home offers ongoing support and services for all 8 Support at Home budget levels.

Support at Home Program: Support levels

Support at Home will have 8 classifications for ongoing services, replacing the 4 Home Care Package levels. Each classification will have a budget for participants to access services.

  • Level 1 support includes an indicative annual budget of $10,696.72
  • Level 2 support includes an indicative annual budget of $15,981.68
  • Level 3 support includes an indicative annual budget of $21,919.77
  • Level 4 support includes an indicative annual budget of $29,545.33
  • Level 5 support includes an indicative annual budget of $39,535.04
  • Level 6 support includes an indicative annual budget of $47,957.41
  • Level 7 support includes an indicative annual budget of $58,122.13
  • Level 8 support includes an indicative annual budget of $77,709.00

To discuss your individual situation, don’t hesitate to reach out to us. We’re here to assist you at each stage of the process. Call us on 1300 023 676.

EXPERIENCE THE DIFFERENCE

Why choose us?

At Alpha Support at Home, we pride ourselves on delivering high quality services right from cleaning and home maintenance through to professional clinical care. Hear from our team what they believe makes our service special, and why you should choose us for your or your loved one’s car and support.

Home Care Packages(L1-L4), Homecare Services_Alpha Support At Home

Home care services

Funded by the Australian Government, the Support at Home Program is a great way to access in-home care.

Support at Home offers access to services, products, equipment and home modifications so that you can remain independent, connected to your community and living at home for longer.

At Alpha Support at Home, you are supported by a team that is passionate about your health and wellbeing. We offer a broad range of services such as wound care, physiotherapy and respite care. We understand you have unique goals and needs - we offer personalised, quality services which support you to live life on your terms.

To maximise the potential of your Home Care Package, a care coordinator will work with you to understand and develop an array of support and services specifically designed to meet your unique requirements.

Home Care Services we Offer

The Support at Home program offers an extensive list of services, grouped into three categories as shown below.

Additional Short Term Supports

I was always happy to go directly to Alpha Support at Home and whoever I got on the phone either answered appropriately or, if they didn’t know the answer, said ‘we will get back to you’ and they always did, and so I have built up a very trusting relationship.

Judy – Family Member and Client

WHAT’S THE PROCESS?

It’s so easy to get started with Alpha

Alpha Support at Home can help you throughout this process by providing guidance and advice on each step. If you’d like to connect with one of our Care Partners to get things started, either call us on 1300 023 676 or complete our ENQUIRY FORM

My Home Care Journey

  • Assessment
    Assessment
  • Individual Support Plan
    Individual Support Plan
  • Notice of Decision
    Notice of Decision
  • Choose a Provider
    Choose a Provider
  • Assigned a Budget
    Assigned a Budget

Provided you are over the age of 65 (or 50, if an Aboriginal and Torres Strait Islander person) or a person over the age of 50 at risk of, or experiencing, homelessness, you can undertake an assessment of your needs via the Single Assessment System. This will establish the types of care and services you may be eligible for and your priority level for receiving services.

If you are found eligible, the assessor will work with you to develop an individual support plan, providing the basis for you to understand your funding and the services you can receive.

You will receive a notice of decision with your support plan to share with your Support at Home provider. This will include the funding budget you have been approved for and a summary of your care needs and goals.

Once you know you’ve been approved for funding, you can choose your provider. Providers are registered according to the services they provide, so you can make sure you choose one that provides the services you need. You will need to sign a Service Agreement with your chosen provider.

Once your funding becomes available, you’ll be assigned your budget and can begin receiving your services.

Start Receiving Services

PRIVATE HOME CARE

Can’t wait for government funding? Immediate care and support is available

Desiring to stay in the comfort of your own home, surrounded by loved ones and the familiar community, is a common wish. Private home care offers a solution that empowers you to maintain your independence while receiving the necessary support, exactly when you need it.

Private home care is a flexible fee-for-service option that offers you immediate access to support. Unlike government-funded Home Care Packages, private care eliminates the need for government assessments, evaluations, and subsidies. It provides a hassle-free way for you to access the support necessary for independent living. Additionally, private care can complement the care hours you receive through your Home Care Package if they do not fully meet your unique needs.

LEARN MORE ABOUT PRIVATE HOME CARE

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