At Alpha Support At Home, we understand the importance of privacy and are committed to safeguarding all personal information we handle. This Policy Directive aims to:

a. Provide a general overview of our compliance with relevant privacy legislation and regulations, and offer guidance on handling personal information.

b. Describe how we manage personal information and protect privacy, including our compliance with the Privacy Act (Act) and the Australian Privacy Principles contained in the Act.

Alpha Support At Home is an organisation and "APP Entity" for the purposes of the Act, and we are bound by and compliant with the Australian Privacy Principles.

a. Our Approach to Privacy Act Compliance

Other policies may override this Policy Directive in certain circumstances. When collecting personal information, we may specify a purpose for collection, in which case we'll handle the information accordingly. This Policy Directive covers most personal information we handle but isn't exhaustive. For queries about our information handling practices, please contact our Operations Manager.

b. Exemptions

No general exemptions under the Act apply to us or our acts and practices.