• “They were just great - can’t fault them” - Karen, Family Member
  • “They are always on time!” - Karen, Family Member
  • “She quickly established a very empathetic relationship with me” - Judy, Family Member and Client
  • “I have built up a very trusting relationship” - Judy, Family Member and Client
  • “I really enjoy my role” - Donna, Alpha Support at Home Team Member
  • “I want them to be happy and to look forward to the visits” - Donna, Alpha Support at Home Team Member
  • “I love the fact that the people who need assistance feel supported” - Liz, Alpha Support at Home Team Member

Our home care packages are tailored to your ( or your loved one’s) needs to remain living independently at home.

Home Care Package To Help Older Australians To Maintain Their Independence
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What Are Home Care Packages?

Home care packages are a government-funded program designed to assist older Australians with complex care needs to remain living independently in their own homes for as long as possible. These packages provide a tailored range of services and support, allowing seniors to receive the care they need while maintaining their independence and quality of life.

While many families consider residential care facilities, an increasing number are turning to home care packages – a solution that allows seniors to age comfortably in the familiar surroundings of their own homes.

At Alpha Support at Home, we understand the importance of personalised care that respects the dignity and preferences of every individual.

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The Benefits of Home Care Packages

Choosing a home care package offers numerous advantages for both the care recipient and their loved ones:

Familiarity and Comfort

Remaining in the comfort of their own home can significantly reduce the stress and disorientation often associated with transitioning to a residential care facility.

Personalised Care

Home care packages are tailored to meet the unique needs and preferences of each individual, ensuring they receive the specific care and support they require.

Independence

With the right support, seniors can maintain their autonomy and continue to make decisions about their daily routines and activities.

Family Involvement

Home care packages allow family members to play an active role in their loved one’s care, fostering stronger connections and peace of mind.

Cost-Effective

In many cases, home care packages can be a more cost-effective solution compared to residential care facilities, especially for those with lower-level care needs.

I really enjoy my role, I love meeting new clients, I love catching up with my existing clients, I like celebrating their achievements in their day, or if they’re celebrating a special anniversary or occasion, I just love helping people and this is a really good role for that.


Donna, Alpha Support at Home Team Member

Home Care Package Levels

Home care packages are offered at four different levels, each designed to accommodate varying degrees of care needs:

  • This entry-level package is suitable for seniors who require a small amount of assistance with daily tasks such as meal preparation, light housekeeping, and transportation to appointments.
  • Level 2 packages provide a step up in support, offering additional services like personal care assistance, basic nursing care, and access to allied health professionals like physiotherapists or occupational therapists.
  • As care needs increase, Level 3 packages offer more comprehensive support, including higher levels of personal care, specialised nursing services, and more frequent allied health visits.
  • The highest level of home care packages is designed for seniors with complex care needs, such as those with advanced medical conditions or cognitive impairments. Level 4 packages provide extensive personal care, nursing support, and access to a wide range of allied health services.

Services Included in Home Care Packages

Home care packages are designed to be comprehensive, offering a range of services to meet the diverse needs of seniors. These services may include:

Home Nursing_Home Care Services Provider in Adelaide_Alpha Support at Home

Goods, Equipment, and Assistive Technology (GEAT)

GEAT is available under the HCP Program to assist care recipients in coping with functional limitations and maintaining their independence safely. Examples of eligible GEAT items include shower chairs, dressing aids, specialised eating utensils, continence aids, mobility aids, personal alarms, and assistive technology specific to frailty or functional/postural decline.

Allied Health and Therapy Services_Home Care Services for improved physical, mental and emotional well-being

Allied Health and Specialist Services

Allied health services, such as podiatry, physiotherapy, chiropractic, and hydrotherapy, are included under the HCP Program if they are required due to age-related functional decline, delivered by accredited providers, and not concurrently funded by another government program.

Providing Social Support with empathy_Home care packages provider_home care service

Medications, Vitamins, and Supplements

Services and items covered by the Medicare Benefits Schedule (MBS) or the Pharmaceutical Benefits Scheme (PBS), including PBS medications and non-PBS medications, are excluded under the HCP Program. However, specialised foods prescribed by a treating health professional for age-related conditions, such as dysphagia or cognitive impairment, can be included.

Home Maintenance Services_Assistance with garden and maintenance assist_my aged care

Home Maintenance and Modifications

Minor home maintenance services, such as changing light bulbs or unblocking toilets, may be provided if the care recipient was previously able to carry out the activity themselves but can no longer do so safely. Home modifications to improve safety, accessibility, and independence, such as widening doorways or installing an ambulant toilet, can be funded under the HCP Program if clinically justified and agreed upon in the care recipient’s care plan.

Cleaning Services_Home Care Services Adelaide

Cleaning

Cleaning services to keep the home safe and liveable, such as dusting, vacuuming, and laundry, are included under the HCP Program. More specialised cleaning, such as soft furnishings soiled due to severe and permanent incontinence or one-off decluttering for safety reasons, may also be covered.

Transport to Appointments or Shopping_Home Care Service Provider_Alpha Support At Home

Transport

HCP package funds can be used to pay for taxi vouchers or fuel cards (in rural and remote areas) for aged care-related transport needs, such as visiting health practitioners or attending social activities. However, private transport costs like vehicle registration, repairs, insurance, and petrol, as well as local public transit fares, are excluded.

At Alpha Support at Home, we understand that navigating the home care package system can be overwhelming. Our experienced team is here to guide you every step of the way, ensuring a seamless transition and providing the support you need to make informed decisions.

Caring for Loved Ones at Home with Alpha Support at Home

At Alpha Support at Home, we are committed to providing exceptional in-home care services that enable seniors to age gracefully in the comfort of their own homes. Our dedicated team of professionals is passionate about delivering personalised, compassionate care that respects the dignity and individuality of each client.

Whether you’re exploring home care packages for yourself or a loved one, we invite you to experience the Alpha Support at Home difference. Contact us today to learn more about our services, our approach to care, and how we can support you on this journey.

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Hear from Karen about her experiences of navigating the in-home aged care sector and why she chose Alpha Support at Home for her husband’s care.

A friend said ‘why don’t you try Alpha’ and somebody from Alpha came to our home and went through everything.… it made it much easier and everything we asked I thought ‘right, this is what my husband would need’. They are very accommodating in everything I ask them to do…they’re just great, I can’t fault them really.

Karen, Family Member Testimonial

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