At Alpha Support at Home, we advocate for older Australians' autonomy by providing a practical alternative to the existing residential care system.
Access services that help you look after your home and health as you age, from a fortnightly cleaner or gardener right through to higher-needs home nursing.
It's easy to get started. And you can gradually adjust your service schedule as you age, so you feel fully supported at every stage.
Alpha Support at Home can help you throughout this process by providing guidance and advice on each step. If you’d like to connect with one of our Care Partners to get things started, either call us on 1300 023 676 or complete our GET STARTED form
Provided you are over the age of 65 (or 50, if an Aboriginal and Torres Strait Islander person) or a person over the age of 50 at risk of, or experiencing, homelessness, you can undertake an assessment of your needs via the Single Assessment System. This will establish the types of care and services you may be eligible for and your priority level for receiving services.
If you are found eligible, the assessor will work with you to develop an individual support plan, providing the basis for you to understand your funding and the services you can receive.
You will receive a notice of decision with your support plan to share with your Support at Home provider. This will include the funding budget you have been approved for and a summary of your care needs and goals.
Once you know you’ve been approved for funding, you can choose your provider. Providers are registered according to the services they provide, so you can make sure you choose one that provides the services you need and are funded for. You will need to sign a Service Agreement with your chosen provider.
Once your funding becomes available, you’ll be assigned your budget and can begin receiving your services.
GET STARTEDAt Alpha Support at Home, we pride ourselves on delivering high quality services right from cleaning and home maintenance through to professional clinical care. Hear from our team what they believe makes our service special, and why you should choose us for your or your loved one’s care and support.
Funded by the Australian Government, the Support at Home Program is a great way to access in-home care.
Support at Home offers access to services, products, equipment and home modifications so that you can remain independent, connected to your community and living at home for longer.
At Alpha Support at Home, you are supported by a team that is passionate about your health and wellbeing.
We offer a broad range of services such as wound care, physiotherapy, respite care and home maintenance. We understand you have unique goals and needs – we offer personalised, quality services which support you to live life on your terms.
Our team is here to support you no matter where you are on your care journey – reach out to us to learn more.
The Support at Home program offers an extensive list of services, grouped into three categories as shown below.
Includes a range of nursing care from registered nurses, enrolled nurses and nursing assistants.
Prescribed supplementary dietary products and aids for conditions related to functional decline or impairment.
Includes services that contribute to the overall wellbeing of an older person (e.g., care planning; service coordination etc).
Includes a range of allied health and therapeutic services such as physiotherapy and occupational therapy.
Includes specialist coordination services for older people undergoing the time limited Restorative Care Pathway.
Includes assistance with self-care activities of daily living, self-administration of medication and continence management.
Includes access to group social support, accompanied activities and outings, cultural support and assistance with personal affairs.
Includes services such as acupuncture, art therapy, chiropractor and remedial massage.
As per the Assistive Technology and Home Modifications list, including wraparound services, maintenance, and repair.
Includes flexible respite and community and centre-based respite care.
Includes direct (driver and car provided) and indirect (taxi or rideshare) transport.
Includes house cleaning, laundry services and shopping assistance.
Includes services such as gardening.
Includes meal preparation and delivery.
Participants are not automatically eligible for services on the service list. They must be assessed as needing the service, which will be documented in their notice of decision and accompanying support plan.
Support at Home also offers the following short-term care programs.
Focused on helping older people regain strength and independence through allied health services. Support is available for up to 16 weeks, based on assessment.
Provides additional in-home support during the last three months of life, aiming to help people remain at home for as long as possible. Funding of up to $25,000 will be available, with 16 weeks to use the funds.
To provide upfront access to equipment, products and home modifications to support older people to safely and independently live in their own home. This funding is in addition to and separate from the ongoing Support at Home funding classifications.
To discuss your individual situation, don’t hesitate to reach out to us. We’re here to assist you at each stage of the process. Call us on 1300 023 676.
Desiring to stay in the comfort of your own home, surrounded by loved ones and the familiar community, is a common wish. Private home care offers a solution that empowers you to maintain your independence while receiving the necessary support, exactly when you need it.
Private home care is a flexible fee-for-service option that offers you immediate access to support. Unlike government-funded Support at Home services, private care eliminates the need for government assessments, evaluations, and subsidies. It provides a hassle-free way for you to access the support necessary for independent living. Additionally, private care can complement the care hours you receive through your Support at Home funding if they do not fully meet your unique needs.
LEARN MORE ABOUT PRIVATE HOME CARE
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